If hundreds of consumer reports are to be believed, it seems that 30 to 40% of all iPhone 5s are arriving with scuff marks — damage to the sides and back of the case that range from minor abrasions, all the way through to nicks where the coating of the phone has been completely removed, exposing the aluminium chassis beneath.
Scuffgate doesn’t seem to be a localized issue: There have been lots of reports from the west coast of the US, of course, but users in Europe and Hong Kong are also reporting scuffed phones. The damage isn’t being caused by overzealous Apple fans, desperate to get their sterilized tentacles on the new iPhone, either: The scuffed iPhones are seemingly already damaged when they arrive, before anyone has had a chance to finger them aggressively.