I don't believe he made that claim. My reading is that he considers the is/ought problem to be a trap, which he has avoided by arguing that the only thing we can reasonably value is the well-being of conscious creatures. If you think there is a more worthy basis for values, please share.
As I have said frequently before, in philosophical terms what Harris
actually is seems to me to be very close to a welfare utilitarian. It's a perfectly decent moral framework, albeit one that Harris in no way contributed to inventing, and while it's imperfect in some respects all unitary meta-ethical theories are equally imperfect in my view so that is no great criticism.
However welfare utilitarianism is in no way, shape or form an escape from the is/ought problem. It generates oughts by assuming as an axiom that we should act so as to maximise the fulfilment of the preferences moral agents would have if they were fully informed and rational, and then combining that axiom with facts about the universe.
He then goes on to say that values translate into facts which can be scientifically understood, and that the most important of these facts transcend culture.
Yes. This was a new and important idea when Jeremy Bentham first articulated it. Bentham died in 1832.
By directing our attention to the proper basis of values, he enables us to ask the proper questions: Not "what does the supreme authority require" or "what has the evolutionary process conditioned us to desire" but what is best for the well-being of conscious creatures.
Yup, this is just Bentham. It's an idea which is 200 years old. It is not new. If Harris didn't have a philosophy degree I'd say he reinvented the wheel, since he does I'd say he's trying to pass off the wheel as his own new idea to an audience of the gullible and philosophically illiterate.
Which is what he's done. Again, if you think his moral value judgment is flawed, you are free to propose a better one.
I don't know how often I'll have to say this.
Any moral philosophy must begin by endorsing some moral value judgment as an axiom. That is the only solution to the is/ought problem. They all do it. It doesn't matter whether it's some flavour of utilitarianism like Harris, Bentham, Mill, Rawls and so on endorsed, or some flavour of deontology like Kant or Jesus endorsed. In this sense no moral system
can be better, nor can any be worse. They all of necessity must do exactly the same thing.
I believe it is what he's saying -- the pre-existing moral goal is to facilitate the well-being of conscious creatures. If it's of no interest whatsoever to you, I expect your lack of further posts will reflect that.
You seem to think that I'm arguing that Harris' moral philosophy is bad. Drop that idea. It's wrong. Forget it. Never state it again.
I'm arguing that it sneaks the non-scientific moral value judgment "we
ought to facilitate the well-being of conscious creatures" in to its position, and then hypocritically denies that it has snuck in any non-scientific moral value judgment.
Possibly you think that this non-scientific moral value judgment is so obviously true that it doesn't even count as a non-scientific moral value judgment? If so you're just wrong. It is still a member of that category no matter how intuitively seductive it is.
It's been a while since I watched that talk. I remember he said something about proposing to do more than just tell us how to get what we want, but to help us define what we should want.

This whole argument is about whether or not he can back up the claims he makes in the first few minutes of that talk. There is no other topic which is being contested here whatsoever.
One more time: Absolutely nobody, not even one little bit, not ever, has at any stage argued that science isn't useful for figuring out how to achieve our goals. If You are arguing against such a position you are attacking a straw man, end of story. Don't attack straw men. Engage with what we are actually saying.
Having read his book, I don't think "helping us define what we should want" extends to his pre-existing moral goal, but to correctly casting intermediate goals in light of that goal:
Should we want women to cover themselves in public, and if so, to what extent?
Should we want restrictions on experiments involving embryonic stem cells, and if so how severe?
etc.
In other words, which course of action is more consistent with facilitating the well-being of conscious creatures?
Peter Singer has been writing about exactly these sorts of issues, using exactly the same utilitarian moral framework, and doing it far, far better for over thirty years. Harris isn't doing anything new on that front.
The only reason Harris is interesting at all is because he claimed he'd solved the is/ought problem. That's the only reason we are talking about Harris.
Otherwise we'd be talking about Bentham, Mill, Rawls, Singer... moral philosophers who had something new to say.