Peter Ambros, general manager of the Astor Crowne Plaza in the French Quarter, said, "Guests who bring business to the hotels are treated 10 times worse than the people at the Superdome."
He helped arrange the hiring of 10 buses to evacuate 500 guests from his and a nearby hotel -- at a cost of $25,000.
Then the Federal Emergency Management Agency commandeered the buses and police told the guests to go to the nearby convention center, where a crowd left without food, water or security was growing angry.
Instead, the tourists -- dragging their rolling luggage through broken glass, smashed bricks and trash -- tried to cross a huge bridge blocks away.
They were turned back when another group trying to cross began to threaten the officers, said Whit Herndon, 32, of Jonesboro, Ark.
As night approached, the tourists stuck close together on a corner of the downtown waterfront and within sight of a police gathering point.
Officers brought them food and water and promised buses would come for them. Most prepared to sleep, sheltered by a concrete overhang.