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MLM

tyr_13

Penultimate Amazing
Joined
Aug 8, 2008
Messages
18,095
Alright, I didn't think that there would actually be much objection to the MLM episode, but there is a surprising amount. Some people even have books (!) to back it up.

As I posted asking people to come here to discuss the topic, I figured I might as well open a thread up from them. Don't want to intimidate the first timers.
 
Thanks for the link. And thanks, those are the only things I could think of with MLM. :)
 
Everyone I know who ever got into Amway ended up with a box of useless products gathering dust in their garage or shed.

If it really did work, and was a valid way of earning money, then surely they wouldn't need to hide the fact that it's Amway when initially luring people in.

Since every other MLM is based on the same basic structure as Amway, it's easy to lump them all together.
 
Everyone I know who ever got into Amway ended up with a box of useless products gathering dust in their garage or shed.

Why did they do that? It's inventory loading and against Amway rules. It sounds like they were trying to "game" the system to get bonuses they didn't deserve.

If they were legitimate purchases they could have returned them to Amway, which has a 180 day satisfaction guarantee. Full refund, they'll even pay freight.

If it really did work, and was a valid way of earning money, then surely they wouldn't need to hide the fact that it's Amway when initially luring people in.

I see no logic in that claim, for two reasons. (1) they may need to "hide" it, because folk like Brian and yourself are actively and incorrectly telling people it's a scam. (2) what do you mean by "if it really did work". That's like wondering if machines "really can fly". MLM has "really worked" for decades.
 
Alright, I didn't think that there would actually be much objection to the MLM episode, but there is a surprising amount. Some people even have books (!) to back it up.

tyr_13 - I'm assume you're the podcaster. How could you possibly think that accusing a $100billion industry involving tens of millions of people and some of the world's largest companies as being illegal scams wouldn't raise some objections?

You seem to be getting mixed up and confused between MLM and Pyramid Schemes. At one point you delineate, but then get somewhat confused about the differences. A major issue of the industry is that scams start up and call themselves MLM because MLM is a legal, legitimate business model. Avon and Mary Kay, which you mention in your comments as not being MLM, both use Multilevel Marketing. You say in the comments they're not MLM because the income comes from product sales, not recruiting. This is the complete reverse. Legitimate MLMs are the companies where you only earn income through product sales. If you're making money from recruiting then you're an illegal pyramid scheme. Many of the flaws you talk about are the quite real flaws of pyramid schemes. They are not flaws of legitimate MLM companies.

Some of your comments are just plain wrong. For one example you cite the BERR vs Amway UK case, where it was stated that less than 1 in 10 people sell the products, but then go on to claim "the company has its distributors as a captive audience required to make regular purchases"

This is completely false, Amway has no such requirement "to make regular purchases". Yes, less than 1 in 10 people sell the products. What are the other 9 out of 10 doing? Well, internal statistics revealed in a dispute with some Amway distributers terminate for breaking the rules indicate that 50% of folk that join never even buy stuff after joining, and less than 13% ever sponsor anyone. Yet according to the BERR vs Amway UK findings, this 37% of people who don't sell and don't sponsor account for 60% of the sales volume!

So what's going on? Isn't it a far more logical possibility that people who like Amway products might want to pay the small yearly membership fee in order to get them cheaper and save money? Indeed Shaklee, another major network marketing company, reported to the FTC a couple of years ago that fully 85% of people who join their network do so simply to obtain distributor pricing.

I'd appreciate your responses to this before I move on to the (many) other flaws in your podcast.
 
Everyone needs to keep in mind that icerat is the most prolific amway defender on the internet. He runs www.thetruthaboutamway.com. Discussing this with him is like talking about the failings of the catholic church with a priest.
 
So far, five different people have responded to the OP ... now if each of those five people have five more new people respond, and then those people have five new people respond ... eventually, the entire Interwebz will be logged in to JREF!

:D
 
that's because they are about as valid as a homeopath whining that we won't look at their fakery
 
Please point out which issues I raised are invalid.

1. Are you claiming Avon and Mary Kay do not use multilevel marketing plans?

2. Are you claiming that Amway distributors are required to purchase products?

3. Are you claiming that a defining feature of MLM is that you are paid for recruiting?
 
tyr_13 - I'm assume you're the podcaster. How could you possibly think that accusing a $100billion industry involving tens of millions of people and some of the world's largest companies as being illegal scams wouldn't raise some objections?

Brian Dunning is the pod caster, and he posts here under the name Brian Dunning. And I'm sure he knew it would raise objections. I'm surprised that the objections are not just all spam advertising.

You seem to be getting mixed up and confused between MLM and Pyramid Schemes. At one point you delineate, but then get somewhat confused about the differences. A major issue of the industry is that scams start up and call themselves MLM because MLM is a legal, legitimate business model. Avon and Mary Kay, which you mention in your comments as not being MLM, both use Multilevel Marketing. You say in the comments they're not MLM because the income comes from product sales, not recruiting. This is the complete reverse. Legitimate MLMs are the companies where you only earn income through product sales. If you're making money from recruiting then you're an illegal pyramid scheme. Many of the flaws you talk about are the quite real flaws of pyramid schemes. They are not flaws of legitimate MLM companies.

Mr. Dunning was very clear on his definitions, and clarified more in the comment section under the transcript. There are legitimate companies that resemble MLM. They are direct marketing where local people are recruited to sell catalog items to their friends. However, they do not rely on recruiting more and more distributors, creating a horrendously long supply chain or 'pyramid'.

Besides that, legal or not MLM does have many of the same exact problems as pyramid schemes.

Some of your comments are just plain wrong. For one example you cite the BERR vs Amway UK case, where it was stated that less than 1 in 10 people sell the products, but then go on to claim "the company has its distributors as a captive audience required to make regular purchases"

This is completely false, Amway has no such requirement "to make regular purchases". Yes, less than 1 in 10 people sell the products. What are the other 9 out of 10 doing? Well, internal statistics revealed in a dispute with some Amway distributers terminate for breaking the rules indicate that 50% of folk that join never even buy stuff after joining, and less than 13% ever sponsor anyone. Yet according to the BERR vs Amway UK findings, this 37% of people who don't sell and don't sponsor account for 60% of the sales volume!

The other 9 out of 10 are eating the loss, having inventory that never sells. Plus you're being deceptive by counting the people who 'join' but never purchase. They didn't really join then did they?

So what's going on? Isn't it a far more logical possibility that people who like Amway products might want to pay the small yearly membership fee in order to get them cheaper and save money? Indeed Shaklee, another major network marketing company, reported to the FTC a couple of years ago that fully 85% of people who join their network do so simply to obtain distributor pricing.

No, it is not more logical. First off, who the hell likes Amway products? Secondly, Amway and Shaklee aren't the only MLMs. They aren't the be all and end all. If MLMs really make money by selling membership fees to 'distributors' and that is their main business, then they are not MLM. That makes them Membership, or Discount, clubs. Just like Costco.

I'd appreciate your responses to this before I move on to the (many) other flaws in your podcast.

Your focus on Amway gives away your status as an Amway rep, distributor, or other shill.

Also, I'm guessing that the latest post on the comment's page didn't go up because you kept in your tags to get hits on your Amazon account. It counts as advertising or spam, and gets cleaned off the comment page. Of course it never hurts to try another little scam right?

Oh, and Avon and Mary Kay are NOT MLMs, so they can't help you.

Although it is rather flattering to be confused with Mr. Dunning.
 
Please point out which issues I raised are invalid.

1. Are you claiming Avon and Mary Kay do not use multilevel marketing plans?

2. Are you claiming that Amway distributors are required to purchase products?

3. Are you claiming that a defining feature of MLM is that you are paid for recruiting?
No, yes, and yes.

Next thread, please?

Oh, and before you ask, I have been involved in MLMs, including Amway/Nutrilite, Platinum Professional Cookware, Pampered Chef, several telecomm MLMs, and others (including Avon!). Each of them emphasized building profits through downline recruiting (rather than sales volume), and each one required that I (or my wife) purchase a "starter kit" -- the cost of which was to be taken out of our future sales and downline profits.

Been there, done that, and don't try to scam me.
 
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Mr. Dunning was very clear on his definitions, and clarified more in the comment section under the transcript. There are legitimate companies that resemble MLM. They are direct marketing where local people are recruited to sell catalog items to their friends. However, they do not rely on recruiting more and more distributors, creating a horrendously long supply chain or 'pyramid'.

This is where the clear misunderstanding is occuring. Companies that rely on "creating a horrendously long supply chain" are indeed pyramids - but they are not multilevel marketing companies by any definition I've seen outside themselves and those they've conned. One of the companies he attacked, Amway, certainly doesn't do this. Nor do any of the 95% of companies that are members of the Direct Selling Association and use multilevel plans.

What you, and Mr Dunning, are calling MLMs are not MLMs. Furthermore it appears you've taken the failings of pyramids and then attributed them, incorrectly, to legitimate MLM companies. For some circular reasoning I don't quite understand he then excludes some well known MLM companies, such as Avon and Mary Kay and says they're not MLM even though they are, because they don't do the things that pyramids (not MLMS) do!

Besides that, legal or not MLM does have many of the same exact problems as pyramid schemes.

Such as? And please only list ones that do not apply to other business types as well.

The other 9 out of 10 are eating the loss, having inventory that never sells.

Again your point out a feature of pyramid schemes posing as MLM, not pyramid schemes. Inventory loading is explictly against the rules of legitimate MLM companies, and such companies all offer buy-back policies. With Amway for example you can buy anything and even if you use it, you can get a 100% refund. Anyone with unsold inventory is actively breaking rules to get bonuses or recognition they have not earned.

Plus you're being deceptive by counting the people who 'join' but never purchase. They didn't really join then did they?

Where in 100% agreement of the latter!But please tell that to Mr Dunning, as the "statistics" of "99% loss rates" etc include all of those types of people. It's he "including" them, not me.

No, it is not more logical. First off, who the hell likes Amway products?

Excuse me? My mother for a start. Me too. Insult me all you like, but leave my mother out of it! ;)

I'd venture to suggest you don't have much experience with Amway products. You may want to review this (incomplete) list of Amway's Awards and Recognitions. Amway has some of the best selling brands in the world, and has won many independent consumer awards for all sorts of products.

I also refer you to a University of Westminster publication - Public Perceptions of Direct Selling: An International Perspective. You'll note that people who actually had experience purchasing products from direct sales companies (which are primarily multilevel) expressed positive opinions of both the products and service. Negative opinions were more likely to be expressed by those who had not actually had any experience. Curiously then, people with experience have positive perceptions, but those with negative perceptions are relying on hearsay.

Secondly, Amway and Shaklee aren't the only MLMs. They aren't the be all and end all. If MLMs really make money by selling membership fees to 'distributors' and that is their main business, then they are not MLM. That makes them Membership, or Discount, clubs. Just like Costco.

I entirely agree. But first, neither Amway nor Shaklee make money from "selling membership fees", they're charged on a cost-recovery basis only. They make their money only from product sales. But yes, a great deal of their revenue is indeed through a "shopping club" type of arrangement. Even then you still need to market the service, and that's where the multilevel compensation aspect come in to play. It's not an either/or situation.

Your focus on Amway gives away your status as an Amway rep, distributor, or other shill.

My affinity with Amway is well known and not hidden. I run a number of pro-Amway websites. I'd please ask you to stick to talking facts though, rather than resorting to ad hominems.

Also, I'm guessing that the latest post on the comment's page didn't go up because you kept in your tags to get hits on your Amazon account. It counts as advertising or spam, and gets cleaned off the comment page. Of course it never hurts to try another little scam right?

The Amazon affiliate program is a scam?

Oh, and Avon and Mary Kay are NOT MLMs, so they can't help you.

Clearly, as I've already stated, you appear to be using the term "multilevel marketing" in a manner different to that which is generally accepted. I quote from the Westminster paper I linked to earlier -

In a multi-level marketing (MLM) company, the new participant is immediately offered the opportunity of benefiting not only from their personal sales, which again may be from person-to-person or party plan, but also from the sales of those who they may recruit, directly and indirectly, into the business. They will be paid over-ride commissions and bonuses based on the acceptance of their ongoing responsibility to train and motivate these recruits.

From the glossary of terms of an EU study on Door to Door Selling - Pyramid Selling and Multilevel Marketing.

Multilevel Marketing is a form of Direct Selling where Direct
Sellers are independent (buy/sell-) dealers who may
- purchase the company's products at a rebated price for resale or own and the family's use or consumption,
- resell them to consumers and/or independent dealers and
- recruit (sponsor) other independent dealers who in turn may recruit additional independent dealers.
They receive overrides based upon their own sales (or purchases) of such products as well as upon the sales (or purchases) of independent dealers in their direct recruiting line to the extent defined by the company marketing plan.


From the FTC -

Multilevel marketing plans, also known as "network" or "matrix" marketing, are a way of selling goods or services through distributors. These plans typically promise that if you sign up as a distributor, you will receive commissions -- for both your sales of the plan's goods or services and those of other people you recruit to join the distributors. Multilevel marketing plans usually promise to pay commissions through two or more levels of recruits, known as the distributor's "downline."

From avoncompany.com -

The Avon Leadership Program is a multitiered compensation program that gives top-selling Representatives, known as Leadership Representatives, an enhanced career path. The program allows Representatives to obtain earnings from commissions based on sales made by the Representatives that they have recruited and trained, as well as profits derived from their own sales of Avon's products.

From marykay.com -

Independent Sales Directors still maintain their customer base and sell Mary Kay® products while sharing the business opportunity with other women. Independent Sales Directors serve as mentors to Independent Beauty Consultants by providing ongoing leadership, guidance and recognition.
Independent Sales Directors can earn additional income through commissions paid directly by Mary Kay Inc.
 
tyr_13 - I'm assume you're the podcaster. How could you possibly think that accusing a $100billion industry involving tens of millions of people and some of the world's largest companies as being illegal scams wouldn't raise some objections?

Who else is objecting besides yourself? And you're involved with it...
 
No, yes, and yes.

Next thread, please?

Oh, and before you ask, I have been involved in MLMs, including Amway/Nutrilite, Platinum Professional Cookware, Pampered Chef, several telecomm MLMs, and others (including Avon!). Each of them emphasized building profits through downline recruiting (rather than sales volume), and each one required that I (or my wife) purchase a "starter kit" -- the cost of which was to be taken out of our future sales and downline profits.

Been there, done that, and don't try to scam me.

Ok, you have experience, but apparently not much knowledge, at least of Amway. I don't have much knowledge of the others.

1. How much money do you earn in Amway for recruiting say 20 people, none of whom buys any products?

2. How about the others?

I just registered with Amway in the US last week - contrary to your claim I was not required to purchase any "starter kit" (and didn't). Even if I was (and in some countries you are), if you can't sell the products or don't want them yourself you can send them back for a full refund. It's only if you want the products (sales volume!) that money is made by anyone.
 
My parents got sucked into Nikken (magnets) first and then Isagenics (cleansing diet). Both were wonderful magical products that will cure virtually anything that ails you and make you rich if you just sign up.

They first joined back in 97 or 98 and have been trying to make money ever since. So far they have spent all their retirement, are in credit card debt up to their ears and have refinanced their house. If only they can get that downline going... My dad still works the same job and my mom had to get a job for the first time. Pushing 60 and no way to retire in sight...

MLM's have ruined what should have been my parents best years.

.02
Russell
 
I'd please ask you to stick to talking facts though, rather than resorting to ad hominems.

Pointing out that you are associated with Amway isn't an ad hom.

Besides you have no credibility to be complaining about ad homs:

you know, when I first joined this forum (not for MLM discussion!) I was hoping it was full of nice, rational, logical people. It was pretty disappointing to find I was wrong.
 
Why did they do that? It's inventory loading and against Amway rules. It sounds like they were trying to "game" the system to get bonuses they didn't deserve.
No, they just found it impossible to make any money and ended up with a box of products they'd purchased "for their own use".

If they were legitimate purchases they could have returned them to Amway, which has a 180 day satisfaction guarantee. Full refund, they'll even pay freight.

Why didn't they apply for a refund? I don't know. Perhaps it was past the 180 day period before they worked out they had no use for most of it.

I see no logic in that claim, for two reasons. (1) they may need to "hide" it, because folk like Brian and yourself are actively and incorrectly telling people it's a scam.
No, because we're saying it's an ineffective way to make money. If it was an effective way to make money, it'd be so obvious that they wouldn't need to hide their identity.

(2) what do you mean by "if it really did work". That's like wondering if machines "really can fly". MLM has "really worked" for decades.
It's worked great for Amway, and a few people who started the whole system off in the first place. It doesn't work for anyone trying to get into the system now, though. The market is too saturated.

Compare and contrast Amway with companies like Enjo and Tupperware, that sell a quality product that people actually want, and where distributors make a commission on the things they sell, with no multi-level shenanigans.
 

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