Does the statement
"Free will" suggests that we can never understand human behavior scientifically"
imply that statistical analysis of collective human behaviour has no heuristic value?
I would say that if you were referring to measurement, reliability and objectivity, then we have to hold our hands up and admit we do not yet have the understanding we seek (and if we include non-scientific inquiry, the search has taken thousands of years so far).
To answer your question directly, do we need to separate consciousness from behaviour in order to get a grasp of its possible purpose? If so, we would need to separate out biological perspectives from experimental. In biology, there is no dispute about adopting the methods of the natural sciences, it is an inherent part of the subject matter. We can observe activity in certain brain regions to make (relatively crude) inferences about the brain regions responsible for different functions (although we have to be very careful not to extrapolate causal factors from correlations). Consequently, the field of cognitive neuropsychology is making some tremendous progress towards improving the human condition following brain damage (e.g. Wilson's neuropager being an aid to memory loss). CNP gives us a living, breathing snapshot of brain structure and function
at the same time as a certain thought or behaviour is occurring (instead of relying upon post-hoc data following brain trauma). The only problem with this level of analysis is that it takes place at an almost exclusively intra-personal level.
In contrast, psychology has a veritable gamut of perspectives to draw upon; a number of methodological approaches is available. Experimental psychology can go beyond the intra-personal and analyse at an inter-personal, group and societal level. But then comes in the question: what should psychology be trying to do? Are we content with looking for general laws of cause and effect, or do we need to gather a more diverse range of data? For example, experiential and humanistic approaches can examine the qualia of human existence. We can merge these different kinds of data with the material data uncovered by the kinds of studies I mentioned in the previous paragraph. To date, Baars' global workspace theory provides, to me, one of the most coherent accounts based on this kind of approach.
But our understanding of consciousness and free will is still
very rudimentary. Simply stating that there is no free will or there is definitely free will at this stage is an extremely premature conclusion to propose.