Heeeeeeere's Obamacare!

[Cleon]

I was actually wondering about this. I'm no code-monkey, but I was thinking that perhaps part of the trouble could be with the computer/browser settings on the user end. Am I on to something or just making stuff up?

More the latter than the former, I'm afraid.

For one thing, I have cookies and JS enabled, and I'm having problems using the site.

For another, these are pretty clearly server-side errors and issues, not client-side; they're occurring before the browser even sees the page. The site's not particularly Javascript-heavy, as these things go, and the only client-side errors I see involve being unable to load a resource (JS file or some such).

Finally, it's really bad design to require cookies in order for a site to function; there's no good reason for it, and good development involves coding for the lowest common denominator - especially when you're specifically aiming at people with less-than-disposable incomes.

 

[Peephole]

And Jan 1st. That's when it's actually here.

Part of Obamacare, other parts started several years ago already.

 

[sir drinks-a-lot]

I assure you the answers to all of the security questions are completely different.

I have cleared my cache, deleted my cookies, all the usual stuff. Even tried different browsers.

Have you tried the Live Agent chat?

 

[MattusMaximus]

Have you tried the Live Agent chat?

You can also call them on the phone.

 

[ravdin]

That's exactly what the page displayed. See the big green button that says "Return to Create An Account Page"? You must have missed it. Look again.

Seriously? That's how you think an error message should be displayed- sending the user to an error page and telling them they can't continue the process?

I don't blame the programmers for that one, it's horrible design.

 

[Newtons Bit]

Part of Obamacare, other parts started several years ago already.

REALLY? I had no idea!

 

[ravdin]

You can also call them on the phone.

That's what their useless chat support tells you to do when you ask them basic questions.

 

[Unabogie]

I was going to write a lengthy post telling all of you guys why you're all wrong, but the JREF site is being really slow and it's getting hard to view pages. Therefore faeries are real.

Which sucks.

 

[WildCat]

Have you tried the Live Agent chat?

Yes, they followed a script, told me to be patient, then disconnected.

 

[Emily's Cat]

She missed a few of the really good ones. The microchip we will all have imbedded. The massive government run database that will store all of our health records. That all doctors will be paid the same regardless of skill or experience.

So the microchip is probably not gonna happen... although it would certainly cut down on identity theft. The centralized medical records database would be a huge benefit to doctors - it would cut down on duplicative and unnecessary services and would help make sure that your doctor knows what's actually going on; it would also reduce fraud and some of the substance abuse problems. As far as doctors all being paid the same... probably not... but having doctors all be salaried would go a long ways toward actually affecting the cost-side of the health care problem.

 

[MattusMaximus]

I was going to write a lengthy post telling all of you guys why you're all wrong, but the JREF site is being really slow and it's getting hard to view pages. Therefore faeries are real.

Which sucks.

Yeah, Facebook gave me an error message earlier today... the same error message that I've been seeing for the last few days.

I don't think I'll ever talk to my friends again!!11!

 

[Emily's Cat]

Problem:



http://www.nytimes.com/2013/10/03/health/millions-of-poor-are-left-uncovered-by-health-law.html

Not single mothers or families with children; those have always been covered under Medicaid. The rest though,

 

[Emily's Cat]

Our company sent a paper mailing yesterday reminding us that although we could sign up on an exchange even though we have company insurance, we would lose our corporate contribution (something like half the cost). Not a better deal yet.

I can see potential for change in the future though. Companies tend to want to focus on their core competencies, and insurance is not our business. What we would not want to lose is the influence that comes from purchasing as a large group. The solution would need to be more than the company just giving us a block of cash to spend as we want, we would want some kind of larger discount that comes from there being a lot of us buying together. Will be interesting to see how this changes corporate coverage in a few years. I think it will be a good change if for no other reason that companies can focus more on what they do best.

In 2016 the small group exchange expands to include large groups. That is assuming that the small group exchange actually works. I haven't heard much about it so far, and all of the discussion I've been involved in or privy to indicates that we think the small group exchange is going to be a complete waste. But if we're wrong, there's an option for your employer down the road.

 

[Emily's Cat]

I take it you're not a gamer, are you? It's not a particularly surprising situation if they experienced a heavier load than expecting. For example, not long ago EA released SimCity. They had a pre-sales figure to help gauge initial demand but still failed to actually support the users. For days people could barely log in, let alone play the game.

Nexus crashed when Bethesda released the Dawnguard expansion for Skyrim, IIRC

 

[Emily's Cat]

Cover Oregon is the ACA site for me. My gf signed up.

When i started playing WOW, when I could not log on due to traffic, I didn't assume no one else was playing.

Generally speaking, the states who built their own exchanges are up and running - not perfectly, not without a few hitches, but still running. Cover Oregon was up the first day, but slow. WA Healthplanfinder was crashed in the morning, came up with a phone number to call for real people guidance about mid-day, and was up and running by Oct 2 somewhere middle of the day.

The states with federally run exchanges, however, have had severe problems. and several days of effective outages.

 

[Fudbucker]

Yes, they followed a script, told me to be patient, then disconnected.

This is exactly the sort of negative press the ACA didn't need. This is a failure on Obama's part. He should have been leaning heavily on whoever was in charge of rolling this out:

"What do you need to make this work on day one? I don't want ANY snafus." That sort of thing. Everyone expects minor glitches, but not the systemic problems we're seeing.

 

[uke2se]

This is exactly the sort of negative press the ACA didn't need. This is a failure on Obama's part. He should have been leaning heavily on whoever was in charge of rolling this out:

"What do you need to make this work on day one? I don't want ANY snafus." That sort of thing. Everyone expects minor glitches, but not the systemic problems we're seeing.

I'd say that kind of management is a bit below the POTUS tbh. He appoints people who appoints people for that. The fault lies a couple of levels below Obama.

 

[sir drinks-a-lot]

You can also call them on the phone.

Yeah, they have help available in 150 languages, LOL.

 

[Fudbucker]

I'd say that kind of management is a bit below the POTUS tbh. He appoints people who appoints people for that. The fault lies a couple of levels below Obama.

Nah. This is his signature achievement. He should have been on top of it.

In fact, I'm sure he was on top of it. It probably wasn't ready to go live, but a delay in this political environment would have been unthinkable. Better to roll it out on time, and patch it for a couple weeks.

I was able to go on the exchanges and make the "$50,000 family of four post", so it's getting better. Dems are probably thanking god the GOP shut down govt just as this bug-riddled mess was rolled out.

 

[MattusMaximus]

Nah. This is his signature achievement. He should have been on top of it.

In fact, I'm sure he was on top of it. It probably wasn't ready to go live, but a delay in this political environment would have been unthinkable. Better to roll it out on time, and patch it for a couple weeks.

To be fair, I think there is an element of truth to the above statement. So I consider it a fair criticism.

I was able to go on the exchanges and make the "$50,000 family of four post", so it's getting better. Dems are probably thanking god the GOP shut down govt just as this bug-riddled mess was rolled out.

In another few months to a year, whether or not the roll out of the ACA was a bug-riddled mess or not will hardly matter. If the GOP wants to try to make short-term hay out of it, fine with me; but they have to stop stepping all over their own dicks first.