The entire process of "customer satisfaction" testing is based on subjective opinions.
If the customers are convinced enough through marketing to view their Apple product as an extraordinarily superior, identity-affirming lifestyle choice, then they'll be more likely to overlook flaws and shortcomings in the actual product itself, because the product is merely a totem or artifact for their own self-image.
There is no "Mac vs. PC." There are no "two camps."
FACT. IN this day and age, "PC" is just Apple's marketing terminology for all non-Apple computers, which they lump together for purposes of disparagement. The fact is that there are actually many, many players in the personal computer marketplace besides just Apple and Microsoft. There are many different hardware manufacturers, and many different companies developing operating systems and user interfaces. The same companies that make hardware for non-Apple computers also make the exact same hardware for Macs.
"Mac vs. PC" is a totally false dichotomy. Just because a person criticizes Apple does not mean they necessarily must favor Microsoft, and vice versa. Somebody could just as easily hate both companies, or love both of them equally, or not give a walking fart about either of them. It's a silly, pointless adversity that was wholly manufactured and perpetuated through Apple's persistently negative marketing strategies and attack ads, that date all the way back to the '1984' ad.
"Mac vs. PC" has been a thoroughly outdated concept ever since 2001 when Apple switched away from its PPC processor platform over to Intel x86.
FACT. Current Macintosh computers contain the same exact hardware as other manufacturers' computers. Mac architecture is the
exact same platform (known as "
x86") as all other PCs that run Windows or any other OS. In fact, all Apple computer parts are sourced from the same manufacturers in the exact same factories that produce parts for other, non-Apple
x86 machines that would otherwise run Windows, Linux, BSD, Solaris, AIX, Haiku, etc. Therefore, it's a misnomer to speak of Macs as fundamentally different from "PCs."
The perpetuation of the "Mac vs. PC" war is a false duality created through Apple's marketing.
FACT. The "Mac vs. PC" ads made by Apple in the mid-late '00s falsely conglomerated all of the company's competitors under a single designation of "PC." The ads then exploited that artificial designation to falsely malign all their competitors for sharing a perceived set of faults based around popular criticisms of Microsoft Windows. Those ads in fact perpetuated a lie that all computers besides Macs are the same, that they all suffer from the same Windows-related issues, and that all Macs do not have any of those problems.
Because of that disingenuous marketing campaign, that completely false "Mac vs PC" dichotomy is still prevalent today, and is commonly invoked by Apple users/devotees/apologists on the Internet.
There is in fact one platform, the Intel-based x86 "PC," which has a variety of operating systems that can run on it. Microsoft and Apple just happen to be the two largest corporations that manufacture operating systems and hardware on that single platform.
FACT. As I pointed out before, Apple Macintoshes and other companies' computers all use the same kinds of processors, the same kinds of RAM, the same chipsets, the same data buses, the same kinds of storage devices, the same video and audio chipsets, etc. as all other
x86 computers. It's all
exactly the same hardware; the only difference is that Macs come with their own different operating system installed, and come in a specially-designed computer case made out of titanium or whatever, and that they're priced at 150-200% of the cost of most comparable machines. Other than that, they're
x86 computers just like any IBM/Lenovo, HP, Dell, Asus, Toshiba, Sony VAIO, etc.
This particular thread happens to be about Apple, which sells its OS pre-installed on vastly overpriced hardware designed by fashionistas, and why so many of its users feel it's so great when in fact it's just another tech company that engages in some extraordinarily deceptive business and marketing practices.
FACT. Read the original post, and then read the rest of the thread while you're at it.