Also it's worth mentioning that Windows and Microsoft Office absolutely dominate the desktop in which I work - which is the Australian Government. The department where I work has literally three Mac computers and a couple of iPads, and somewhere between 8 and 10 thousand Windows desktop computers running Microsoft Office.
So, I think the takeaway there is that if you want to work in an office environment, you will have to come to terms with the fact that you will be using Microsoft products.
I just spoke to the guy in charge of all the security guards for two major departments, which make up the bulk of our clients. I've spoken to him before and he has absolutely no clue how a computer works. No clue. Even the most basic of functions is beyond him. All he needed me to do was recreate two shortcuts on his Desktop, but he didn't know where on the network drive the original folders were stored, and wouldn't have had any idea how to recreate the shortcuts. He was lucky he spoke to me, actually, because I was the one who worked with him on these shortcuts a few weeks ago and I actually remembered where the folders were. Another operator wouldn't have known, and this particular person is not only very bad at explaining what it is that he needs, but he was also calling from a very noisy security desk at the entrance to a building with hundreds of occupants. Using speaker.
While I fixed his problem, he had a conversation with someone else, paying zero attention to what I was doing.
