I'm using the term in a generic, non-technical nonspecific manner, but the AUTODIN mailroom was a customer service job.
Would you prefer sender and receiver? Those are both incorrect, give that the sending and receiving stations were separate entities from the message generation and consumption entities. Messages crossing my desk ranged from routine personnel matters to war plans for bombing Libya (cancelled, after a mysterious fire in the chemical plant) that included 10-digit grid coordinates for every single SAM site in the country.
I suppose it's only fair to pick one's own jargon. My wife works at a major chemical outfit and they refer to their divisions as "businesses." When one part of the corporation does something for another part, they are "servicing clients."
Yeah, I would have thought "sender and receiver" captured the situation. Even "generation" and "consumption" strikes me as unnecessary obfuscation.
Since we are talking about the Presidential debate, it would have been cool to have asked a question in the current , jargon-laden bureaucratic patois and see which candidate could translate it into common English. Hands down Hillary wins that one.
ETA: Now I have this scenario where someone is on trial for treason.
"Oh no, I wasn't selling secrets to North Korea, I was expanding our department's customer base into a higher revenue sector of the market."
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