I'm not sure just how I stumbled across the site, but WatchingTheWatchers.org has a very interesting item about a 160-page briefing book that GOP pollster Frank Luntz put together advising Republicans what to say and what not to say when speaking in public. One of the appendices to this briefing book is entitled "The Fourteen Words Never To Useâ€. (I am assuming this is genuine and not a hoax, since the advice Luntz offers here is clever and well-thought out rather than over-the-top humorous the way a parody would probably be.)
Some of the Never say... Instead say... items are easily understood simply from hearing the contrasting terms, but others need explanation, so I've excerpted a few of Luntz's reasonings.
While the advice Luntz offers is probably highly effective in the political arena as it now exists, this is the kind of rhetorical manipulation which I hope skeptics can resist using and which a skeptical movement might eventually be able to help educate the public at large to see through. Our aim should be to use the most accurate way of describing things, not the most emotionally appealing.
I don't mean this as an attack on Republicans. This is the kind of manipulation that both parties attempt to do. I think the Republicans tend to be more skilled at it than the Democrats, but the Democrats are certainly trying to catch up. What is sad to me is that, increasingly, people feel no shame at using tactics such as this, and even take pride in their skill at manipulating people in this way.
I am reminded of the classic science fiction satire The Space Merchants, by Frederick Pohl and CM Kornbluth. It was a lot funnier as fiction, though.
Some of the Never say... Instead say... items are easily understood simply from hearing the contrasting terms, but others need explanation, so I've excerpted a few of Luntz's reasonings.
While the advice Luntz offers is probably highly effective in the political arena as it now exists, this is the kind of rhetorical manipulation which I hope skeptics can resist using and which a skeptical movement might eventually be able to help educate the public at large to see through. Our aim should be to use the most accurate way of describing things, not the most emotionally appealing.
I don't mean this as an attack on Republicans. This is the kind of manipulation that both parties attempt to do. I think the Republicans tend to be more skilled at it than the Democrats, but the Democrats are certainly trying to catch up. What is sad to me is that, increasingly, people feel no shame at using tactics such as this, and even take pride in their skill at manipulating people in this way.
I am reminded of the classic science fiction satire The Space Merchants, by Frederick Pohl and CM Kornbluth. It was a lot funnier as fiction, though.
1. NEVER SAY Government
INSTEAD SAY: Washington
The fact is, most Americans appreciate their local government that picks up their trash, cleans their streets, and provides police and transportation services. Washington is the problem. Remind voters again and again about Washington spending, Washington waste, Washington taxation, Washington bureaucracy, Washington rules and Washington regulations...
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2. NEVER SAY Privatization/Private Accounts
INSTEAD SAY: Personalization/Personal Accounts
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3. NEVER SAY Tax Reform
INSTEAD SAY: Tax Simplification
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4. NEVER SAY Inheritance/Estate Tax
INSTEAD SAY: The Death Tax
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5. NEVER SAY A Global Economy/Globalization/Capitalism
INSTEAD SAY: Free Market Economy
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6. NEVER SAY Outsourcing
INSTEAD SAY: Taxation, Regulation, Litigation Innovation, Education
When you use the words of your opposition, you are basically accepting their definition and therefore their conclusion. We should NEVER use the word outsourcing because we will then be asked to defend or end the practice of allowing companies to ship American jobs overseas. Rather, we should talk about the “root cause†why any company would not want to hire “the best workers in the world.†And the answer: “over-taxation, over-regulation, too much litigation, and not enough innovation or quality education.†Because it rhymes, it will be remembered...
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7. NEVER SAY Undocumented Workers
INSTEAD SAY: Illegal Aliens
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8. NEVER SAY Foreign Trade
INSTEAD SAY: International Trade
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9. NEVER SAY Drilling for oil
INSTEAD SAY: Exploring for energy
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10. NEVER SAY Tort Reform
INSTEAD SAY: Lawsuit Abuse Reform
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11. NEVER SAY Trial Lawyer
INSTEAD SAY: Personal Injury Lawyer
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12. NEVER SAY Corporate Transparency
INSTEAD SAY: Corporate Accountability
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13. NEVER SAY School Choice
INSTEAD SAY: Parental Choice/Equal Opportunity in Education
Americans are still evenly split over whether they support “school choice†in America’s schools. But they are heavily in favor of “giving parents the right to choose the schools that are right for their children,†an there is almost universal support for “equal opportunity in education.†So frame the issue right and you get the support you need...
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14. NEVER SAY Health care “Choiceâ€
INSTEAD SAY: “The Right to Chooseâ€
This is an important nuance so often lost on political officials. Almost all Americans want “the right to choose the health care plan, hospital, doctor and prescription drug plan that is best for them,†but far fewer Americans actually want to make that choice. In fact, the older you get, the less eager you are to have a wide range of choices...