brodski said:
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I suspect that there is also a defence in the US stating taht you had done everying which was reasonable to prevent the incident, the only differnce is that in teh US juries have decided that is is "reasonable" to expect companeis to go to enormas lengths to prevnt the possibility of any accident, which leads to some of teh more extreem cases we hear abbout.
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A greater problem is -- not to put too fine a point on it -- ignorance on the part of the American public. The "more extreme cases we hear about" are often misreported by the press to an audience too gullible or too lazy to actually get the facts.
One of the more famous "ludicrous" liability cases in recent memory, for example, was the woman burned by McDonald's coffee, who sued and won a substantial sum. Superficially, this is silly -- I mean, coffee is supposed to be hot, and everyone knows not to spill hot liquids on themselves and or they might get burned.
However, the actual claims in the case were differerent. The woman claimed, not that she burned herself on hot coffee, but that she burned herself
very badly (I believe the actual injuries were third-degree burns) because McDonald's had a corporate policy (which she was able to document) and a standing practice (which her lawyers could confirm experimentally) of keeping their coffee extremely hot -- as much as twenty degrees (Fahrenheit) more than the industry standard.
Furthermore, she was able to establish, by testimony from McDonald's exectutives, that McD's as a corporate entitity both knew that they were keeping their coffee very hot and that they knew that there was an increased risk of burns from the coffee. She could also show that the company had considered warning customers about the increased risk from the hotter-than-typical coffee, and had decided against it. Not only that, but the executives also testified that they had no intention of changing their policy despite the demonstrated risk of serious injury.
Had McDonald's done everying "reasonably practical" to uphold its duty of care? Demonstrably not. It would have been practical to warn customers. It would have been practical to lower the temperature of their coffee to more standard levels. Furthermore, the company had explicitly considered -- and rejected -- both of these options, not because they were impractical, but because they would have hurt the bottom line.
Unfortunately, the message that the press reported wasn't "McDonalds deliberately makes and keeps their coffee more dangerous than its competitors," despite the fact that that was what was proven in court. So as a result, everyone now prints warning labels, "Caution : This coffee is HOT," to "protect" themselves from being sued.
And the real irony is, that label will not protect them in the event of another such incident. The problem wasn't with the coffee being hot. The problem was that McD's deliberately created and maintained a dangerous situation by corporate policy -- if I decide to start Drkitten's Coffee House and sell coffee, by policy, that is hot enough to be dangerous, all the warnings in the world won't help.