ponderingturtle
Orthogonal Vector
- Joined
- Jul 11, 2006
- Messages
- 54,796
Well, it's still going to be an ugly filing season. Normally, the call center folks would be training up some seasonal employees to handle the calls. That's not likely to happen, and if we double dip on the furloughs, good luck to anyone who needs help from a human. Call early, have a speakerphone or headset handy as you will be waiting.
Even the seasonals who handle the returns may not get trained up / called in / hired. Considering the changes to the tax law and forms, everyone is going to need some additional training on the 1040 line.
But yes, it's going to be ugly in submission processing.
Have they at least decided what the new tax laws actually mean yet or is that still up in the air as well?