Dear Users... (A thread for Sysadmin, Technical Support, and Help Desk people)

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If you need me put a ticket in, call me, e-mail me. If you see me just walking past wave me over and TALK TO ME LIKE I'M A HUMAN BEING.

If you're silently giving me the "beckoning finger" you had better goddamn be an exotic courtesan looking at me coquettishly with bedroom eyes from over the top of a lace fan while reclined on a fancy red velvet settee couch in the window of a brothel in 1920s Lost Generation Paris and not Debra from accounting who's forgotten how to resize an Excel column for the 20th time this month.

And if you snap your fingers at me... die in a fire.
 
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Apparently, people are buying $189 faraday cages on Amazon to protect them from those dangerous 5g waves - and are posting bad reviews about them because their wifi signal was reduced 90%.
 

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Source? I need to pass to friends for ritual mocking.

Someone posted these screenshots from work, so my source is questionable, entirely believable though - there's always someone perfectly willing to cash in on stupidity.
 

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Apparently, people are buying $189 faraday cages on Amazon to protect them from those dangerous 5g waves - and are posting bad reviews about them because their wifi signal was reduced 90%.

Only 90%? Are Faraday cages not as great as I thought they were, or are these just not very good ones?
 
I'm reminded of a friend of my brothers who stayed with us for a time. I went to give him our WiFi Password and mentioned that I had both 5G and 2.4G running in case he had any older devices. He tells me he wants the 2.4G password because he was worried about 5G "radiation". I didn't feel like bothering to argue or pointing out that the 5G still permeates the entire house whether he connects to it or not. He'd need a faraday cage suit.

Nice guy, but totally into woo stuff. Anyone else encounter the magnets on the electrical box thing?
 
You're with me on this, right? When someone types their ID and password to log on to Windows and they get an "incorrect password" message, it's 100% of the time due to user error, yeah? Or something like NumLock being off (or on). Something that's under their control. There isn't a technical issue that can produce this error, is there?
 
You're with me on this, right? When someone types their ID and password to log on to Windows and they get an "incorrect password" message, it's 100% of the time due to user error, yeah? Or something like NumLock being off (or on). Something that's under their control. There isn't a technical issue that can produce this error, is there?
An account being locked can do that.
 
An account being locked can do that.
Fortunately our T1s can clear account locks. This was a new starter, trying to log on for the first time. The T1 reset the password three times, took them through entering the password as carefully as they could, and all they could get was "incorrect password".

And in our environment at least, when your account is locked the message says "Your account is locked. Contact the Service Desk". So no, it wasn't that. :(
 
I should mention that we regularly have issues where the T1 will give someone their password, saying "Tuesday with a capital T, four five nine eight". And the user has entered it as "T4598". I got to the point where I would say "The full word Tuesday, first letter capital, that's capital T lower case U E S D A Y..."

I like not having to do passwords any more.
 
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