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Cont: Dear Users… (A thread for Sysadmin, Technical Support, and Help Desk people) Part 11

Trebuchet said:
Fixed that. Sorry. Or not.
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this is margaret i think that might have been a joke can you fix my computer its making a noise more than the usual noise i don't like it this is margaret i sit by the window not the window with the tree outside it but the one with the view of the other building thanks
 
TragicMonkey said:
Well, it's not great but it does convey the intended meaning so it's not complete garbage. It's not like when they put in tickets that read "HELP I NEED HLEP MY COPMUTER STOP!!!!!!!!!!! FIX" or "nogran pfreing, please advise immediately" or "hi my name is margaret is this thing on i dont know computers its not doing anything my grandson said to unplug it but i cant find the part that goes in can you help me its margaret i sit by the window".
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I may have posted this before, but we once received this request in our portal:

Aquí Moni, Ajá. Pentecostés, puerta de tu padre o Pitágoras. Buena tarde. El fin de simple episodio para dar una vuelta por Internet que me ancho.
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I ran it through Google Translate, which auto-recognised it as Portuguese, and provided this translation:

Here Moni, Aha. Pentecost, your father's door or Pythagoras. Good afternoon. The end of a simple episode to take a tour of the Internet that widens me.
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arthwollipot said:
I may have posted this before, but we once received this request in our portal:

I ran it through Google Translate, which auto-recognised it as Portuguese, and provided this translation:
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It couldn't possibly be any clearer, I hope you leapt to enact this most reasonable request to widen the requester with an Internet tour. "We have such sites to show you!"
 
TragicMonkey said:
this is margaret i think that might have been a joke can you fix my computer its making a noise more than the usual noise i don't like it this is margaret i sit by the window not the window with the tree outside it but the one with the view of the other building thanks
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Hello Margaret. Try NOT sitting near the window. Get back to me if that does not fix things. Rgds, techie1
 
arthwollipot said:
I may have posted this before, but we once received this request in our portal:

I ran it through Google Translate, which auto-recognised it as Portuguese, and provided this translation:
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Hmmm. My translate attempt picked it as Spanish, thusly:
Here Moni, aha. Pentecost, door of your father or Pythagoras. Good afternoon. The end of a simple episode to go around the Internet that I am wide.
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Obviously a MUCH better translation! ;)
 
Norman Alexander said:
Hmmm. My translate attempt picked it as Spanish, thusly: Obviously a MUCH better translation! ;)
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My attempt also auto-detected Spanish, but I tried switching it to Portuguese and got this.

Here Moni, Aja. Pentecostés, door of your priest or Pythagoras. Good afternoon. The end of a simple episode to give a tour of the Internet that I am filled with.
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Trebuchet said:
Unfortunately, I had to deal with the support people at Boeing, who were the lowest cost outside contractors they could find.
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Which is why they produce hundreds of left wings but no right wings, and expect that if you simply turn some of them upside-down, they can be stuck on the other side of the planes.
 
Unfortunately the existence of good service desks (like mine) does not negate the existence of bad ones. And believe me, in my years in the industry I've heard some horror stories.
 
arthwollipot said:
I really wish some people would learn to use English proper.

This is a technical explanation we received this morning for a problem that has been ongoing for some time:

"...we believe that what we are seeing for most users is that some of the office com add-ins reduce the performance of MS Office to a point that when another process that also consumes resources occur, Office usability can reduce to the point where there it significant impacts on useability."

Okay, thanks for that.
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By email? Shouldn't Outlook, or whatever client, flag up the spellings?
 
Me: Are you sure you want the date fields to be varchar?
Them: Yes.
Me: What format should I put the dates into?
Them: Oh, any is fine.

I don't think they're actually going to use this data at all.
 
JoeMorgue said:
Tip I learned the hard way, don't make a habit of that.



You start doing it on the reg and sooner or later your timing is going to be off and it's gonna come out before they hang up.



Signed - Someone who in the very distant past muttered a last minute "For ****'s sake" while finishing a call with a CWO4.
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Was it worth it, though?
 
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