Dear Users… (A thread for Sysadmin, Technical Support, and Help Desk people) Part 10

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Oh dear. Not a user but another report person. If the intention is to use the data for marketing outreach it should be automatically assumed you exclude those people we know to be deceased. It's pointless at best, upsetting at worst to send advertising offers to the deceased. Particularly when you're in healthcare and there's a good chance the death happened on your own premises!
 
TragicMonkey said:
Oh dear. Not a user but another report person. If the intention is to use the data for marketing outreach it should be automatically assumed you exclude those people we know to be deceased. It's pointless at best, upsetting at worst to send advertising offers to the deceased. Particularly when you're in healthcare and there's a good chance the death happened on your own premises!
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But our offers are so good, even the dead want in on them!

:D


Sent from my iPhone using Tapatalk
 
TragicMonkey said:
Oh dear. Not a user but another report person. If the intention is to use the data for marketing outreach it should be automatically assumed you exclude those people we know to be deceased. It's pointless at best, upsetting at worst to send advertising offers to the deceased. Particularly when you're in healthcare and there's a good chance the death happened on your own premises!
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Typical livest!
 
I had a weird call yesterday.

"I've got the commencement confirmation for the new starter, but the start date listed is the actual date that they will be commencing. Does that matter?"

:confused:
 
arthwollipot said:
I had a weird call yesterday.

"I've got the commencement confirmation for the new starter, but the start date listed is the actual date that they will be commencing. Does that matter?"

:confused:
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I bet they just left a "not" out before "the actual date".
 
I read the stories of how the retail staff can defuse situations by just agreeing with the dumbness.

I'm too curious. I would immediately reply with "Why is that a concern? What date do you think should be listed as the start date?"
 
That's very easy to explain: they assume IT is incompetent and they should set the start date much earlier or IT won't be ready in time when the new user starts.
 
TragicMonkey said:
Oh dear. Not a user but another report person. If the intention is to use the data for marketing outreach it should be automatically assumed you exclude those people we know to be deceased. It's pointless at best, upsetting at worst to send advertising offers to the deceased. Particularly when you're in healthcare and there's a good chance the death happened on your own premises!
Click to expand...
We're going to have to send Reg Shoe around for your next batch of diversity training, aren't we?
 
arthwollipot said:
No, they were very clear. It was a phone call, not an email.
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Oh. In that case the answer to "does that matter?" is "ultimately, nothing matters" and hang up. If people are going to ask philosophical questions they deserve philosophical answers. Consider the yawning gulfs of eternity and the immensity of the universe! Contemplate mortality! Clearly this person's starting date cannot matter in the least tiny bit, not when compared to the full scale of existence. Even an omnicognizant loving god would have to consider such a matter trivial to the point of contempt. Really, it's practically an affront to a possible deity to even mention it. You should file an intolerant workplace complaint with HR because this person committed tacit blasphemy by asking you that question. I wouldn't settle for anything less than five thousand bucks and an extra week of vacation time.
 
arthwollipot said:
I had a weird call yesterday.

"I've got the commencement confirmation for the new starter, but the start date listed is the actual date that they will be commencing. Does that matter?"

:confused:
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I vaguely wondered if they were thinking of "commencement" as a ceremony (which begs the question of what kind of job would have that on start day) but then saw they say "commencing" so yeah I got nothing.

I've only been in IT since 1984 and don't do drugs these days so users are still beyond me.
 
arthwollipot said:
I had a weird call yesterday.

"I've got the commencement confirmation for the new starter, but the start date listed is the actual date that they will be commencing. Does that matter?"

:confused:
Click to expand...

Just trying to parse it -- perhaps the user wondered if the "commencement confirmation" meant it started as of the notification time, as opposed to the listed start date.
 
arthwollipot said:
No, they were very clear. It was a phone call, not an email.
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I often have to ask people why they are calling me and it is sometimes hard to do so without being rude. I tend to play dumb because I just don’t care if they think I’m dumb and it makes my life easier.

Caller: <long story>

Dr: Ok.

C: what do you think?

Dr: I need more coffee?
 
Our SLA gives us 3 business days to make new user accounts.

HR has sent us 12 new hire requests since 3:30 for people who start first thing Monday morning.
 
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