Something that is not understood cannot be explained. If they insist... ' it is you...ask yourself '.
What is interesting…what could actually be described as the proverbial e l e p h a n t in the room (an issue which typically receives little attention from either the biological or computation sides)…is 1) why is it not understood (it is, after all, you and me….we don’t need an electron microscope to illuminate it or a LHC to study it or a degree in advanced mathematics to interpret it…it is right here and now for each and every one of us) …and 2) what are the implications / consequences of this ignorance. Maybe there's more to this story.
Quite, it looks like its a case of they can't see the wood for the trees.
Consciousness is everything in our world, everything passes through it to be known and experienced. Science, maths, poetry etc, are narratives experienced through it. Without consciousness such narratives would not exist.
We have no idea what the relationship is between consciousness and matter. Yes matter behaves like particles bouncing around obeying the the laws of physics. But this is not necessarily what is happening, it only appears that way through the prism of consciousness, through which all else passes.
It is so that the physical world inhabited by scientists and computationalists can be regarded as a reliable, persistent, even solid reality, a physical reality. But if one takes a closer look the only part of it which can be known and understood is that bit experienced through consciousness, nothing else.
For example, what is this matter, this energy, this time, this space, this existence? What is here, extension, now, the moment. What is its opposite, what is nothing if there is or could be such a thing. Or what is outside time, lack of time, or non existence.
etc, etc, etc...
There are also the where questions and the why questions and the unknown unknowns.
At the end of the day there are only two things we can know with any degree of certainty, 1 that something exists and 2 that we exist to know about it.
Anything else that we could know is reliant on assumptions upon assumptions and the story (or history) of conscious experience.
It is always worth remembering this basic philosophical stance when speculating on such fundamental issues as the human predicament.