That sounds like someone that knows nothing of physics trying to bluff their way through a physics problem. Have you met humber?
Though the wind drag
WP on the individual particles may be small, the particles are similarly small so they still notice.
Actually, rocks act very much like rubber balls and deflect quite predictably when striking other objects. Just ask a billiards player or curler.
The force acting on the rock when it strikes the shutter can be thought of as 2 components, the normal force acting through the center of mass of the rock which will affect the trajectory of the rock and the tangential force perpendicular to the normal force which only changes the rotation of the rock. When the shutter is closed, the normal force is pushing in a direction out the window and acting only to slow the rock down. As the shutter opens, the normal force remains perpendicular to the plane of the shutter and so acts more to deflect the rock to the left towards the desk and chair. The magnitude of this force depends on the resistance encountered moving the shutter of which the primary components will be the inertial mass of the shutter and the wind drag acting on the shutter.
All we need to simulate this interaction is the mass of the rock and the size and mass of the shutter. Simulations can then be run to find how far the rock is deflected for different initial conditions of velocity and impact point.
There will also be a spring component where energy is stored in the deformation of the shutter and released at a later point as the force acting to deform the shutter subsides. This can be added later to refine the model as can simulating different shapes for the rock..