The story about the kid with the appendix horrifies me. However, we have to remember that it's the bad news stories that make the papers. The cases where something went wrong.
What went wrong here was someone miss-selling healthcare insurance, trading on the lack of knowledge many people have of how much hospital care actually costs. Then for the family in the story, crunch time came when they actually incurred some very big bills.
It was pointed out towards the end of the article what bad value the policy actually was. Rather than say, we expect you to pay a large but finite sum, and after that we'll pick up the tab (which was the gist of the recommended policy), this one agreed to pay only a relatively small amount before leaving the claimant on their own.
No doubt we'll have the usual bunch of "stupidity is a capital offence" attack dogs declaring that the family brought their troubles on themselves by making a poor choice. Even the mother herself at the end of the article seems to be saying as much. However, I thnk you'd have to be quite sophisticated to realise what's being said here, especially off the top of your own head without any professional advice.
One policy says they'll start paying as soon as any healthcare costs are incurred. They seem to be offering quite a lot of cover. $6,000 is a lot of money, no? We're all young and healthy, surely that will be enough?
NOT WHEN IT COMES TO SURGICAL OPERATIONS IT'S NOT!!! But do the clients know this? No. Does the insurance salesman tell them? What do you think?
The other policy is saying, you're on your own for the first $12,500
for each member of the family. Only after that do we start paying.
That could easily sound like a much worse deal to anyone not really thinking through the details, or aware that they might end up with a bill for $34,605 for a whole six hours in hospital. In fact, if you're young and healthy and nothing catastrophic happens, then it
is a worse deal.
This is just one of the horrors that universal healthcare avoids. The bent insurance salesman getting his commission by cheating families who know they need to get some sort of cover, know they can't afford what they really need, and are trying to get something in place on the cheap.
But something is being done about it.
MEGA Life and Health Insurance, an Oklahoma-based company that is being investigated by insurance officials in Washington and 34 other states. Regulators found that MEGA and two sister companies have misled consumers, denied legitimate claims and mishandled complaints.
A settlement with the states is expected later this year.
Regulators are intervening to stop the miss-selling. Good for them.
But in the Gnome's perfect world, no such intervention would be allowed to happen. There would be no regulation or control at all. Any crook with a glib line of patter would be free to con as many people out of their hard-earned cash for as threadbare a policy as he could write.
I'm glad I don't live in the Gnome's world.
Then we see something else distressing about the incident.
.... Theresa Devers pleaded with him to hang on until morning so they wouldn't have to go to an emergency room.
Then, ...., Devers asked without success if she could drive her son there instead of having him taken in an ambulance. And when they arrived at Seattle's Swedish Medical Center, Devers urged the staff to skip tests or procedures unless they were vital. [....]
Theresa Devers says she was upfront with nurses and doctors about her limited insurance, even though it shamed her to discuss money in the midst of her son's illness.
"Yet I was acutely conscious of what everything was costing," she said.
This woman had a child with a ruptured appendix. That is lifethreatening. That's enough worry for anyone to bear without being in a perpetual panic about money. This is another huge advantage of a universal healthcare system. Whether you're a senior member of parliament when you get your non-Hodgkins lymphoma, or a casual labourer on the minimum wage, you only have to worry about your illness. You do not need to worry about what it costs to treat it, and in particular you don't have to beg the medical staff to cut corners.
A third point is perhaps the most obvious.
When her youngest son, Cole, awoke one night last month writhing in pain, Theresa Devers pleaded with him to hang on until morning so they wouldn't have to go to an emergency room. [....]
Though it got serious, it wasn't until the third day that the family finally took him to the emergency room.
The kid had appendicitis. Of course the mother would have taken him to Casualty if she'd known. She did know he was ill and should be seen by a doctor, but she also knew the financial consequences, and she hoped it was just flu and would get better.
The result of the delay was that the appendix ruptured. Making the situation 20 times worse, putting the child's life in serious danger, and vastly inflating the eventual cost.
This
does not happen in societies with universal healthcare free at the point of need.
However, accepting that the point of this story is that it's news, and an example of the system going wrong, does that explain everything? Would like have been just peachy if the family had purchased the other policy, recommended as being safer - certainly in hindsight that is?
I don't think so. Suppose the family had the $12,500 excess policy. Would that have encouraged the mother to rush the child to A&E at the first sign of illness? I doubt it! Would that have allowed her to be quite laid-back about ambulance trips and extra tests and so on? I think not! While, in the event of a really huge occurrence, which this was, there would come a point (once the $12,500 had been passed) when the mother could just relax and say, well, it can't get any worse, $12,500 is still a lot of money (really $25,000, because two members of the family happened to get expensive conditions). Looking at shelling out a goodly chunk of that is still going to act as a barrier to getting children with fulminating appendicitis into hospital.
I'm constantly amazed by the sanguine attitudes of people like G'Kar and the Gnome. It's pretty clear that the cost of premiums for good comprehensive healthcare coverage even for a young helathy family is simply more than many working people on relatively low incomes can afford. So they end up with poor, inadequate cover. Or in some cases simply trusting to luck.
Possibly G'Kar and the Gnome are in privileged positions where they are easily able to afford the cost of such insurance. However, are they quite comfortable that this will always be the case? Or that they'll never contract an expensive illness or suffer an expensive injry?
What are people in the Devers' situation actually supposed to do to prevent themselves being bankrupted by healthcare costs?
Rolfe.