Dear Users… (A thread for Sysadmin, Technical Support, and Help Desk people) Part 10

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alfaniner said:
Also, adopt standard words for spelling out difficult words. "I" as in "information", or "N" as in "nuance" are just as hard to parse. (Exaggerating here to make the point.)
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One of the only decent practices one of my former workplaces had was requiring all the call staff to learn and use the NATO phonetic alphabet. None of this "A as in apple" crap.
 
Second conference call about "change to X", and here's the results: we may or may not be making a change to X, if we do make a change it'll be adding something --we're not sure what-- to X, we're not sure when it should happen, we don't know who can identify the things we want to add if we do decide to add anything. Third call will happen at undetermined time in future, with parties unknown, to continue discussion.

Oh, and when do you think this will be done, TM? I really can't say, can I?
 
Wudang said:
I have a "sadist's" phonetic alphabet on another device. A for aisle, b for Bdellium. I'll try to find it.
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I posted this one before but I'm sure I have another.
Sadists alphabet
A – Aisle
B – Bdellium
C – Czar, Ctenophore
D – Djembe
E – Euthanasia
F – Forgot
G – Gnu
H – Horses
I – Isle
J – Jalapeño
K – Knight
L – Llanelli
M – Mnemonic
N – Nguyen
O – Oujia
P – Pterodactly
Q – Quiche
R – Rzeznik
S – Say again
T – Tsunami
U – umm
V – Formation
W – Write
X – Xylophone
Y – Ypres
Z – Zyzygy
 
TragicMonkey said:
Second conference call about "change to X", and here's the results: we may or may not be making a change to X, if we do make a change it'll be adding something --we're not sure what-- to X, we're not sure when it should happen, we don't know who can identify the things we want to add if we do decide to add anything. Third call will happen at undetermined time in future, with parties unknown, to continue discussion.

Oh, and when do you think this will be done, TM? I really can't say, can I?
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Good! Glad you are making progress!
 
TragicMonkey said:
Second conference call about "change to X", and here's the results: we may or may not be making a change to X, if we do make a change it'll be adding something --we're not sure what-- to X, we're not sure when it should happen, we don't know who can identify the things we want to add if we do decide to add anything. Third call will happen at undetermined time in future, with parties unknown, to continue discussion.

Oh, and when do you think this will be done, TM? I really can't say, can I?
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You need to tell them to hire some consultants.
 
TragicMonkey said:
Second conference call about "change to X", and here's the results: we may or may not be making a change to X, if we do make a change it'll be adding something --we're not sure what-- to X, we're not sure when it should happen, we don't know who can identify the things we want to add if we do decide to add anything. Third call will happen at undetermined time in future, with parties unknown, to continue discussion.

Oh, and when do you think this will be done, TM? I really can't say, can I?
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You can't say? In that case we'd best have daily status update meetings to ensure we're on track.
 
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