Dear Users… (A thread for Sysadmin, Technical Support, and Help Desk people) Part 10

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I tried to get Long John Silver’s number but it was in octal.

That's good. I was tempted to steal it, but then realized I only know two people in real life who could possibly get it, and neither of them has a sense of humor. Now I'm depressed about my social circle. Thanks. Thanks so much.
 
It was based on an old joke about the lowest definition of a parity error “pieces of seven, pieces of seven”. Obviously it works better spoken than written.

Thanks for the explanation. I would never have figured it out on my own, never having heard that before.
 
I tried to get Long John Silver’s number but it was in octal.
Again, LOL.

That's good. I was tempted to steal it, but then realized I only know two people in real life who could possibly get it, and neither of them has a sense of humor. Now I'm depressed about my social circle. Thanks. Thanks so much.
Well, now you know 3.
 
That's good. I was tempted to steal it, but then realized I only know two people in real life who could possibly get it, and neither of them has a sense of humor. Now I'm depressed about my social circle. Thanks. Thanks so much.

You're depressed? I don't think I know anyone IRL who would get it. How do think this makes me feel? :mad:
 
So I just had my ear chewed off by The Most Important Person In The Department because I couldn't reset the password on a system that we don't own or manage.
 
So I just had my ear chewed off by The Most Important Person In The Department because I couldn't reset the password on a system that we don't own or manage.

"I'm sorry, ma'am, the new obscenity filter prevents use of those words even as passwords."
 
So I just had my ear chewed off by The Most Important Person In The Department because I couldn't reset the password on a system that we don't own or manage.

Oh. Oh. One of the things I learnt as a user was never to piss off the guys in Technical Support. Not that I ever did (intentionally). I learnt by observation. Nicey-nicey was the rule. :)
 
When I moved to compressed hours, which means I start at 0700 I joined the little gang of people who check the production batch schedulers to see if there are any jobs down. If there were any I would try to fix them, because that's what I'm paid for, it helps my colleagues and it's good practice for overnight and weekend callout cover.

I've encouraged my teammates to do the same, and one guy does it dutifully every morning and posts a little status report into the team chat.

Except when there's a job down. The first time it happened I thought, "hmmm.... coincidence?" Now, it's happened too many times . This morning, no report, and, sure enough, job down.
 
Oh. Oh. One of the things I learnt as a user was never to piss off the guys in Technical Support. Not that I ever did (intentionally). I learnt by observation. Nicey-nicey was the rule. :)
I actually had opportunity to make use of the technical support for my ISP very recently. I gave them all the relevant information up front, and did everything they told me to do. They were able to fix my problem in about fifteen minutes. After the call, I gave positive feedback.
 
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