A new study shows that when it comes to forcing workers to go back into offices, stores, and factories, almost half the online voices shouting for the “reopening of America” were, and are, bot accounts. Of the accounts that have tweeted most on this topic, more than half are bots. Of the most influential, almost all are bots. And behind the bots … is someone still unknown.
The report comes out of Carnegie Mellon University. Digging through over 200 million tweets discussing COVID-19 or the novel coronavirus, researchers focused in on the most influential accounts—those most active, most retweeted, and most liked. Out of the top 1,000 accounts, 62% are bots. Perhaps even more amazing: of the 50 most influential accounts on this topic, 82% are bots.
The bots may be numerous, but their message isn’t varied. They’re not being used to pass along accurate news about COVID-19, to encourage social distancing, or to support state government calls for preventive measures. In addition to pushing false cures, like Trump’s much-pushed hydroxychloroquine, and spreading general false information about the dangers of COVID-19, there’s one point where bots are driving the whole of social media. According to the report, they are “dominating conversations about ending stay-at-home orders and ‘reopening America.’”
Other disasters have also brought along swarms of bot accounts trying to take advantage of the chaos to drive either profit or political division, but CMU reports that the pandemic has generated far more fake accounts than expected. Those bots aren’t just participating in the online discussion about reopening America, they are driving it.
These same bots are also pushing stories that deaths due to COVID-19 are being overcounted, that medical workers and hospitals are exaggerating the scale of the pandemic, that hospital rooms are filled with crisis actors or even mannequins to make the situation seem far worse than it is. The bots are both originating and repeating more than 100 different categories of false stories about COVID-19, the pandemic, and the steps needed to fight the disease. These conspiracy theories are designed to both increase anger and generate distrust of medical authorities. They’ve also played a role in driving in-person protests in cities across the country.
