Of all the surreal moments in my extremely surreal life, the one that brings me the most hope right now, while I’m polishing up the speech I’m about to give to a potentially hostile audience in Italy, came in the wake of that Netflix documentary. A woman approached me, crying, after I gave a talk, and she said something I’d been told before on Twitter. I wish I could say it’s been thousands or even hundreds of people who have tweeted the sentiment at me, but it has only been a few dozen. Still, hearing this woman say it to my face, it shocked me. She said, “I’m sorry. I’m sorry I treated you as entertainment.”