United screws up again.

I'm not sure that's a good way of thinking about it. Is putting prejudice ahead of good business sense always an example of screwing up?

From a purely business point of view, putting anything ahead of good business sense is a screw up, isn't it?
 
I thought airlines wanted children in seats so they don't become missles during a crash...and the money of course.

Under 2, they can sit on your lap (for free). I just did this with my 19 month old. I didn't think they allowed it for >24 months.
 
Airlines overbook; maybe that's necessary to keep prices low enough to be affordable and to keep the planes in the air.

If two people turn up for the one seat, give it to whomsoever booked it first. Refund the second passenger or get them on a later flight.
 
Happens in the antipodes too.

https://www.rewindradio.com/abc774m...e-so-he-could-have-his-first-holiday-in-years

This poor bloke found respite care for his wife so he could take his first vacation for years.

Bob had flown from Melbourne to Sydney at 6am to get a connecting Air NZ Flight to Norfolk Island. He was bumped at the gate in Sydney with no explanation and the attendant saying the gate is closed, you are not getting on that plane.

Great PR guys. I fly a lot, and lately have found some staff take the position “we are in charge, security, beyond your understanding, don’t question us.”
 
Airlines overbook; maybe that's necessary to keep prices low enough to be affordable and to keep the planes in the air.

If two people turn up for the one seat, give it to whomsoever booked it first. Refund the second passenger or get them on a later flight.

Hotels overbook as well. There's always people that won't show up leaving empty seats/rooms. Most of the time, they are pretty good about predicting how much they can overbook without resulting in someone getting bumped.

My recent flight from Orlando->Philly was overbooked and they wound up offering $800 to take different flight that left "only two hours later". One girl sitting near me opted to take the deal, went up and got it changed. She came back while they did the change only to have another passenger tell her the flight they were changing her to seemed to not be a direct flight, and included a layover in Chicago. It meant she'd be arriving over 5 hours later (after 1AM). They never informed her of that. Thankfully for her she was able to run over and stop them from changing her over to the other flight before it was all finalized.
 
Never had that level of drama.
Had a too late flight into Paris and was sent to a hotel charging 15 euro for a beer in the bar and a skimpy "airline" menu in the restaurant.

Was behind the chief engineer in the checkin line in Aberdeen and ended up with an airline employee calling me by name at the gate, sit down shake hands, and explain that I missed the last seat and he had new boarding cards for me over Amsterdam instead of direct to Copenhagen. It came with a 200 script voucher good for 100 Euro cash.
Chief was very amused that he was not delayed.:(
 
I'm not sure that's a good way of thinking about it. Is putting prejudice ahead of good business sense always an example of screwing up?

yes,it is - and they deserve any bad that comes with it. Religion should have no application to legal commerce and should get no special treatment in same.
 
yes,it is - and they deserve any bad that comes with it. Religion should have no application to legal commerce and should get no special treatment in same.
Religion isn't the only source of prejudice. Please note that I'm talking about prejudice, regardless of source. But even when the source is religion, I'm not sure it's always wrong to let religious prejudice influence one's business decisions.

If prejudice should never get in the way of good business, what does this tell us about the morality of boycotts, collaborating with armies of occupation, etc.?
 

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