Tammie Jo Shults (pictured left, and right on the aircraft with the rest of the crew), a former Navy fighter pilot and the first woman to fly an F-18, quickly brought the Dallas-bound Southwest Flight 1380 to land at Philadelphia International at 11.30am after the explosion at 32,000ft.
'Tammie Jo Schults, the pilot came back to speak to each of us personally,' Diana McBride Self wrote. 'This is a true American Hero. A huge thank you for her knowledge, guidance and bravery in a traumatic situation. God bless her and all the crew.'
Schults was one of the first female fighter pilots in the US Navy and first to fly an F-18. She later became an instructor, as the Navy did not allow women to fly in combat, and she finally resigned in 1993 when she joined Southwest Airlines. A mother-of-two, originally from New Mexico, Schults now lives with her husband Dean, a fellow pilot, in Fair Oaks Ranch, Texas.
'She has nerves of steel. That lady, I applaud her,' said Alfred Tumlinson, of Corpus Christi, Texas. 'I'm going to send her a Christmas card, I'm going to tell you that, with a gift certificate for getting me on the ground. She was awesome.'