"Impulse" is not the same thing as jolt. Impulse is the total (vector) change in momentum due to the integral of an acceleration (i.e. over time or using a delta function for instantaneous acceleration). "Jolt" is the derivative of acceleration, as from a sudden brake. If you brake a car from 90 mph to 0 mph, you get the same impulse no matter what, but a high jolt if you brake it quickly, and a low jolt if you brake it slowly.
A high jolt, or jerk, is typically what causes people to stumble on a tram (the acceleration itself is rarely high enough and is typically constant for a while, but it may very suddenly goes from zero to a few mph).