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Two Windows commands are not working

William Parcher

Show me the monkey!
Joined
Jul 26, 2005
Messages
27,473
I have Windows 7 and two commands have not been working for months now. I can't call up the Task Manager nor can I do a Screen Capture.

1. Ctrl+Alt+Delete does nothing anymore. I can bring up the Task Manager by searching for it and it does work that way but it is a hassle.

2. Ctrl+PrtSc no longer performs a screen capture. I don't know how to make that work at all.

I would appreciate any help here. I don't suspect that there is any infection.
 
I suspect your Control key is broke at first glance. Have you tried using the other control key or a different keyboard?

You can also get Task manager by right clicking on the taskbar (usually at the bottom of the screen) and selecting Start Task Manager. Does alt-prtscr capture the active window? I prefer the built-in snipping tool btw.
 
I suspect your Control key is broke at first glance. Have you tried using the other control key or a different keyboard?

Haven't tried a different keyboard and the other Crtl button doesn't make the command work.


You can also get Task manager by right clicking on the taskbar (usually at the bottom of the screen) and selecting Start Task Manager.
That works, thanks.

Does alt-prtscr capture the active window?
No.

I prefer the built-in snipping tool btw.
How do I do that?
 
I never do anything more than hit the "prtscr" key by itself to do a screen capture.

That works.

paulhutch said:
Ctrl+Shift+Esc opens task manager.

That works.


Seems like I used to do Ctrl+Alt+Del to get Task Manager and Ctrl+PrtSc to do the screen capture. But you guys helped me using other ways now. Thanks a lot!
 
Yes, the program needs to have a shortcut in the start menu for the start menu quick search to work. If the shortcut has been removed from the start menu but the program is still installed, then you can type the whole name, snippingtool, to get it to appear.
 
If you have OneNote from MS Office - even better. On the insert tab, select from screen-clip and you get pretty much the snipping tool but paste it into OneNote and you can right-click and select "copy text from picture" and paste the text anywhere. Built-in OCR and sometimes has problems with a couple of letters in san serif fonts but pretty good nonetheless.
 
Yes, the program needs to have a shortcut in the start menu for the start menu quick search to work. If the shortcut has been removed from the start menu but the program is still installed, then you can type the whole name, snippingtool, to get it to appear.

I typed "snippingtool" into the program/file search and it found nothing.


commandlinegamer said:
Other possibility is that Alt and/or Del are the borked key(s).

Open a window. See if Alt-F4 closes it. Open Notepad, type some text and then try Del.

Alt-F4 closes open windows. Del alone doesn't delete anything, but Shift-Del does work.

At this point only the Ctrl-Alt-Del won't bring up Task Manager, but the right click in the Taskbar and also Ctrl-Shift-Esc will allow me to bring it up.

In the past Ctrl-Alt-Del would bring up Task Manager but it hasn't worked in months.
 
Last edited:
I typed "snippingtool" into the program/file search and it found nothing.

That usually means snippingtool.exe has been removed from your Win7 installation. It's also possible a registry or group policy setting has been set to block it from showing. May be related to the the blocking of Ctrl+Alt+Del you are experiencing (it also can be blocked with a registry or group policy setting).
 

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