Mojo
Mostly harmless
'Cool Cash' card confusion.

To qualify for a prize, users had to scratch away a window to reveal a temperature lower than the figure displayed on each card. As the game had a winter theme, the temperature was usually below freezing.
But the concept of comparing negative numbers proved too difficult for some Camelot received dozens of complaints on the first day from players who could not understand how, for example, -5 is higher than -6.
...
"I phoned Camelot and they fobbed me off with some story that -6 is higher - not lower - than -8 but I'm not having it."
