Email unreadable.

[Soapy Sam]

The GF uses Outlook Express as her email client.
Since I got a Nildram DSL account, I find her emails are blank except for a lower case "p" and a "< " symbol, like this

p<


When I click "reply", the original message is shown in the compose window.
So why does it not appear in the ISP email client?

I'm not alone. Her cousin uses dodo.au down in Australia and she can't read her emails either. Same p< appears.

When I get her to email me at a hotmail account, the message is readable.

Any explanations?

 

[shanek]

Um....Outlook sucks?

 

[specious_reasons]

She's sending you HTML, but you have HTML turned off?

Otherwise, I like Shane's answer.

 

[evildave]

There's also "RTF" format, just for flavor.

 

[Soapy Sam]

Nope. I can receive HTML OK. I need to check her Outlook Express settings.

 

[tamiO]

Nope. I can receive HTML OK. I need to check her Outlook Express settings.

Do her a favor and tell her Outlook is Bad, then install a copy of Eudora for her.

 

[Soapy Sam]

TamiO, She rarely uses it at all, it would hardly be worth messing with. She can send to my hotmail address.
I'm just curious about how this can happen. It seems significant that both her cousin and I had no trouble while we used hotmail, but when we both switched ISPs and started using the webmail programs supplied by the ISPs we both started having trouble. Other people, on AOL, MSN and Freeserve (A UK dial up),, using Hotmail, Yahoo and in one case Eudora (Lite I think), have no problems with her messages.

The problem seems to be incompatibility of some sort between her Outlook Express (HTML) emails and two different ISP- supplied webmail utilities. I would stress in case of confusion, she uses Outlook Express, not Outlook.

 

[Soapy Sam]

Still don't understand the above problem, but got around it by (sorry TamiO) adding the Broadband account to Outlook Express's automatic download list. At least I can read them now. Explaining the solution to the cousin may be a bit harder.