Some data for you...
Anyone who wishes to visit the JREF headquarters in Fort Lauderdale should call ahead and make an appointment, so that Randi can greet you if his schedule permits.
Another reason to make an appointment is that we often have events and tasks taking place that would make it impossible for a visitor to see what they have come to see. The Asimov Library, for example, doubles as a conference room, and anyone showing up when a conference has been previously scheduled would not be given accesss to the library. So, logistics is really the only reason we request that an appointment be made, and adhered to.
The only applications we keep on file are those that were duly executed. If an application arrived without the proper notarization (as so many do), it would only go into the file after said notarization (or signature ID) was received. We do not maintain a file on every inquiry received, which would be enough to fill a house. The Challenge file is comprised solely of properly submitted applications, claim letters and correspondences.
So, once a duly executed application is received, a file is opened and maintained, whether the claim was accepted or rejected, along with copies of the complete correspondence. Included also are all the applications we received for which the applicant simply vanished after the initial claim letter; hence, no correspondence.
Just an application & claim letter, and then a vanishing act.
So, if you ever sent us a notarized application, you have a file here with your name on it. Quite a little archive, for future generations, and for you.