toolbars

I kepp having this weird problem with my work laptop. I have an Office toolbar set up at the top right of my screen as well as a few buttons set up on the taskbar on the bottom left. The problem is that I will place items on the toolbar, and then weeks later they will disappear. Is this a...

So I have a toolbar of the desktop in my taskbar. It sits next to the systray and is obscured to the extent that the only icon that appears is My Computer (see attached). Or, at least, that's what I want. I don't have My Documents on my desktop, but nonetheless, that's exactly what appears as...

I opened Word this morning and there are no toolbars, only a ruler along the top. I've tried troubleshooting toolbars but each option involves clicking on toolbars...the whole problem in that I don't have any toolbars to click on. The tech people at work are "stumped" and will get back to...