tech support

I've purchased a few ASUS mainboards over the years, but my experience with them of late has made me swear off them for five years at least. For the next five years, at minimum, I will not purchase or recommend any ASUS product, and will actively warn anyone who asks against buying from them...

It seems my laptop while accessing the internet fine does not want to play with the other computers on our home network. So I can no longer print from it or use shared drives on desktop machines. The settings are all correct at least in the basic and advanced network settings in the control...

We have trouble with the satellite uplink, particularly during arrival and departure when the vessel is turning "rapidly" and vibrating. I have been unable to locate a manual on board*, and had no idea what the error codes on the parabola control module meant. So I called tech support. It...

Well, it's 9/11 related so I hope it's OK to post this here. Is there a nifty way to catch a single frame of internet video (flash for example) and convert it to a jpeg, gif or whatever? Google not a lot of help here, except for finding some pricey software.

MAybe not... I got an e-mail from our tech support staff asking for help with support for a fellow who's trying to interface to an API I wrote with Java. Here's part of his e-mail as it came to me: So naturally I saw this as a challenge and did him one better: Ahhh... fun at work.

The following is an undedited transcript of several chat sessions I had when trying to resolve a problem with my DSL. One might reasonably wonder why I should expend the effort, but after a couple of sessions it became sort of a game; I wanted to see how long I could go before I got someone to...