When his quotes are demolished, he never acknowledges it. Not once is he saying that he is sorry. Those who prepared his script probably never thought somebody would check the quotes.Have you ever called one of the Customer Service lines in Bangalore and after a few minutes you realise that the guy on the other end of the phone has no actual knowledge of the topic you are discussing but is simply reading a script that has been prepared in advance by someone who knew just a bit more than him but he has to pretend that he is an expert?
I get the same feeling when I read this thread.
